WD My Cloud Recovery

Western Digital is a popular manufacturer of data storage devices, also offering easy-to-use NAS devices. In WD My Cloud NASes, drives are combined into a single storage using the RAID technology. As for the file system, WD NASes generally use EXT filesystem.

Despite all the reliability of NAS devices, they still can fail. For example, a NAS box may break or logical failure may happen like the loss of the array configuration or the file system failure. From the user's point of view, it looks like the inability to access the data, stored on the NAS device. It's not enough to simply remove the drives from a NAS and connect them to a PC, more than that, you won't even see the NAS disks in Windows Explorer.

The only way to get access to the WD My Cloud NAS data is using NAS recovery software like ReclaiMe.

WD My Cloud Recovery with ReclaiMe

  1. Remove drives from a WD My Cloud NAS. Label them according to the bays they were in. Although, ReclaiMe can automatically identify the disk order, you still need to do this to have a possibility to return to the original configuration, if something goes wrong.
  2. Connect the disks from the WD My Cloud to a Windows PC. It's advisable to connect the disks directly to the SATA ports on the motherboard, but you may also use a USB connection.
  3. Download, and install ReclaiMe File Recovery software.
  4. In the list of available devices, select the WD My Cloud volume and click Start.
  5. WD NAS volume for recovery
  6. Wait until the software starts bringing data. You don't have to wait till the end of scanning, because ReclaiMe is designed to recover files and folders earlier into the scan. Typically, by 3-5% into the scan all NAS metadata has already been found and processed and therefore all your data is restored.
  7. Use the Preview capability to check the quality of the recovery.
  8. Purchase an Ultimate license key and start copying.

If you do not see the appropriate volumes in ReclaiMe File Recovery, most likely Linux driver metadata is significantly damaged. In this case, first you need to recover RAID configuration using ReclaiMe Free RAID Recovery. When the parameters are determined, select "Run ReclaiMe to recover data" in ReclaiMe Free RAID Recovery tool and back here.

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