NAS Drive Recovery

NAS stands for Network Attached Storage. It's essentially a storage device that's connected to a network and allows multiple users and devices to store and access data from a centralized location. NAS devices are often used in homes and businesses to store and share files, media, and other data among computers, laptops, smartphones, and other devices connected to the same network. They typically come with built-in software for managing files, user access controls, and other features to make sharing and accessing data easier and more secure. NAS devices can vary in size and capacity, ranging from single-drive solutions suitable for home use to large, multi-bay systems capable of storing terabytes of data for enterprise environments.

Here's a simplified overview of how data is stored on a NAS:

  1. File System: The NAS device employs a file system to organize and manage the data stored on its drives. This file system dictates how data is stored, accessed, and managed. It provides the framework for creating directories, organizing files, and managing permissions.
  2. Storage Drives: NAS systems contain one or more storage drives (hard disk drives or solid-state drives) configured in various RAID (Redundant Array of Independent Disks) levels for data redundancy, performance, or a balance of both. RAID configurations distribute data across multiple drives to enhance reliability and/or performance.
  3. Data Organization: Files and directories are stored hierarchically on the NAS, like how they are organized on a local computer. Users can create folders, subfolders, and files to organize their data according to their preferences or organizational structure.
  4. Network Protocols: NAS systems support various network protocols such as SMB (Server Message Block), NFS (Network File System), FTP (File Transfer Protocol), and others for accessing files over the network. These protocols enable users to access and manipulate files stored on the NAS from different devices and operating systems.

NAS (Network Attached Storage) devices, while robust and reliable, are not immune to failures.

NAS failures

  1. Drive Failures: The most common type of failure in NAS systems is disk drive failure. Hard disk drives (HDDs) or solid-state drives (SSDs) can fail due to mechanical issues, electronic failures, or wear and tear over time. Drive failures can result in data loss or corruption, especially if RAID configurations are not properly implemented to provide redundancy.
  2. RAID Array Failures: While RAID configurations offer data redundancy and fault tolerance, they are not foolproof. RAID arrays can fail due to multiple drive failures, controller malfunctions, or human error (such as accidental deletion of RAID configurations). In the event of a RAID array failure, data recovery can be complex and may require specialized expertise.
  3. Power Supply Issues: NAS devices rely on power supplies to function properly. Power surges, fluctuations, or failures can cause NAS devices to shut down unexpectedly, potentially leading to data loss or corruption. Implementing uninterruptible power supplies (UPS) can help mitigate the risk of power-related failures by providing backup power during outages or fluctuations.
  4. Network Connectivity Problems: NAS devices require stable network connectivity to facilitate data access and file sharing. Network issues such as cable failures, router malfunctions, or configuration errors can disrupt communication with the NAS, rendering data inaccessible to users. Regular network monitoring and troubleshooting can help identify and resolve connectivity issues promptly.
  5. Software and Firmware Failures: NAS devices run on software and firmware that control various functions, including data management, access control, and network communication. Software bugs, compatibility issues, or firmware glitches can cause NAS devices to malfunction or become unresponsive. Keeping NAS software and firmware up to date with the latest patches and updates can help minimize the risk of software-related failures.
  6. Physical Damage or Environmental Factors: NAS devices housed in environments prone to physical damage (e.g., vibrations, shocks) or adverse environmental conditions (e.g., extreme temperatures, humidity) are susceptible to hardware failures. Properly securing NAS devices in stable environments with adequate ventilation and temperature control can help prolong their lifespan and reduce the risk of physical damage.

If you are faced with a situation where you need to recover data from NAS disks, then you can do this quite easily yourself using special software that has a NAS recovery function, such as ReclaiMe software.

What to think about before doing NAS drive recovery

  1. The first thing to understand is that you will have to remove the drives from your NAS and connect them to your computer. In this article you can find out why you need to connect disks to your computer. If you have a 1-disk NAS, then this will not be a problem, but if you have 3 or more disks, then you may have to rack your brains over this issue.
  2. Next, think about where you will copy the recovered data. If you need to recover a couple of deleted files, then everything is simple - you can copy them to an external drive or system drive. But if you need to restore the volume of all data stored on the NAS, then you will need to provide additional storage device equal in size to the original data size.
  3. If you need to recover a significant amount of data, think about how to ensure smooth operation of your computer. Sometimes, the recovery process can take several days, or even weeks, and it is very disappointing when, for example, in the middle of the process, a power cut occurs or, for example, Windows updates are regularly installed.

NAS Drive Recovery using ReclaiMe software

  1. Connect all NAS drives to a computer running Windows. It is advisable to connect the drives directly to the motherboard, but if there are not enough free ports, use USB-to-SATA adapters.
  2. Download, install and run the ReclaiMe software.
  3. Detect the NAS volume in the list of devices provided by ReclaiMe. If you do not see the volume from the NAS or it is shown in red, then most likely the RAID matadata is destroyed and you first need to restore the array configuration. Read about how to do this on this page.
  4. Select NAS volume in ReclaiMe
  5. Wait until you receive a message that the initial scan is complete.
  6. Check the quality of the recovery using the Preview. If the files are displayed correctly and the size of the recovered data matches the original, then you may not continue scanning, but start copying the data, having first purchased the Ultimate license key.
  7. Check the quality of the NAS disk recovery in ReclaiMe
  8. If some data is still missing, continue scanning by clicking the Resume button.

All the steps on video

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